Privacy policy
Rocka Sports GmbH (hereinafter referred to as the “Provider” or “we”) develops and operates “Rocka Nutrition”. We take the protection of your personal data very seriously and, when collecting, processing and using your data, comply with the requirements of the European General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). The following statement provides you with an overview of how we ensure data protection and what types of data are collected for which purposes.
Information on the controller
Company: Rocka Sports GmbH
Legal representatives: Alina Schulte im Hoff, Theo Mahlke
Address: Gormannstraße 14, 10119 Berlin
Contact details of the data protection officer: datenschutz@rockanutrition.de
1. Collection, processing and use of personal data
“Personal data” means all individual details concerning your personal or factual circumstances. This includes all information that permits conclusions to be drawn about your identity (e.g. name, address, email address, bank account details, etc.).
The collection, storage and processing of personal data is governed exclusively by applicable law. We undertake to handle the data provided by you responsibly and with the utmost care.
The “Rocka Nutrition” website and our systems are protected by technical and organisational measures against the loss, destruction, access, alteration or dissemination of your data by unauthorised persons. Despite regular checks, however, complete protection against all threats is not possible.
2. Purposes of processing your personal information
We process personal information in order to operate, provide and improve the offers that we provide to our customers. We use the data we receive from you to:
- to provide you with our services, including granting you access to your profile and our website,
- to identify you as a registered user when you log in to our website and visit it again,
- to process payments,
- to provide logistics services, including shipment tracking,
- to improve the website and our services,
- to answer your questions and provide corresponding customer service,
- to send you our newsletters,
- to recommend personalised offers to you on the website,
- to enable our social media sharing functions; this also includes providing you with the option to connect with members of your network who are both customers of Rocka Sports and users of one or more social networks,
- to carry out various internal business measures, e.g. data analysis, checks, monitoring, and preventive measures to protect against attempted fraud, development of new products and services, improvement or revision of the website or our services, identification of usage trends, determining the effectiveness of our advertising campaigns, and conducting and expanding our business activities,
- to ensure compliance with statutory provisions and procedures and fulfillment of the demands of public and governmental authorities, applicable industry standards, and our internal policies,
- to enforce our General Terms and Conditions,
- to protect our business activities and those of our affiliated companies,
- to protect our rights, privacy, security, or property and/or those of our affiliated companies, you, or others,
- to enable us to make use of any available legal remedies and limit any damages that may potentially arise for us.
We will also use this data in other ways, for which we will provide separate information at the time of collection.
3. Data Collection When Visiting Our Website
When using our website for informational purposes only, i.e. if the user does not register or otherwise provide us with information, we collect only the data that the browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our website visited
- Date and time of access
- Amount of data sent in bytes
- Source/referrer from which you reached the page
- Browser used
- Operating system used
- IP address used (where applicable: in anonymized form)
Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be disclosed or otherwise used. However, we reserve the right to subsequently review the server log files if specific indications suggest unlawful use.
4. Newsletter / Withdrawal of Consent for the Newsletter
The Rocka Nutrition website gives users the opportunity to subscribe to our company's newsletter. The personal data transmitted to the controller when ordering the newsletter is determined by the input form used for this purpose.
Rocka Sports GmbH regularly informs its customers about the company's offers by means of a newsletter. The newsletter of our company can generally only be received by the data subject if
a) the person concerned has a valid email address and
b) the person concerned registers for the newsletter service.
For legal reasons, a confirmation email is sent to the email address first entered by a person concerned for the purpose of sending the newsletter using the double opt-in procedure. This confirmation email serves to verify whether the holder of the email address, as the person concerned, has authorised receipt of the newsletter.
When registering for the newsletter, we also store the IP address assigned by the Internet service provider (ISP) of the computer system used by the person concerned at the time of registration, as well as the date and time of registration. The collection of this data is necessary to be able to trace any possible misuse of the email address of a person concerned at a later date and therefore serves to provide legal protection for the controller.
The personal data collected as part of registration for the newsletter are used exclusively to send our newsletter. Furthermore, newsletter subscribers may be informed by email if this is necessary for the operation of the newsletter service or related registration, as may be the case if changes are made to the newsletter offering or the technical conditions change. The personal data collected as part of the newsletter service will not be disclosed to third parties. The person concerned may cancel their subscription to our newsletter at any time. Consent to the storage of personal data that the person concerned has given us for the purpose of sending the newsletter may be withdrawn at any time. Each newsletter contains a corresponding link for the purpose of withdrawing consent. Furthermore, it is possible to unsubscribe from the newsletter at any time directly on the website of the controller or to notify the controller of this in another manner.
You may withdraw your consent to receive the newsletter at any time with effect for the future by declaring the withdrawal to the provider using the following contact details:
Email: info@rockanutrition.de
Telephone: 030 - 400 33 99 0
Rocka Sports GmbH
Zimmerstraße 19
D – 10969 Berlin
You will incur no costs whatsoever for withdrawing your consent to receive the newsletter, except for the transmission costs according to the applicable basic rate charged by your telephone/internet provider.
5. Data processing when opening a customer account and for contract processing
Pursuant to Art. 6 para. 1 lit. b DGSVO, personal data is also collected and processed if you provide it to us for the performance of a contract or when opening a customer account. The data collected is apparent from the respective input forms. You may delete your customer account at any time by sending a message to info@rockanutrition.de. We store and use the data you provide for contract processing. After the contract has been fully performed or your customer account has been deleted, your data will be blocked with regard to statutory retention periods under tax and commercial law and deleted once these periods have expired, unless you have expressly consented to further use of your data or we have reserved the right to further use of the data as permitted by law, about which we will inform you accordingly below.
To process your order, we work with service providers who support us in whole or in part in carrying out concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information. The personal data collected by us is disclosed, as part of contract processing, to the transport company commissioned with delivery, insofar as this is necessary for delivery of the goods. We disclose your payment data to the commissioned credit institution as part of payment processing, insofar as this is necessary for payment processing. The legal basis for the disclosure of the data is Art. 6 para. 1 lit. b GDPR.
6. Integration of Facebook
We offer you the opportunity to recommend offers, products, promotions and news via Facebook. For this purpose, we use Facebook social plugins. These services are offered by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook).
If you are logged in to Facebook while visiting rockanutrition.de, Facebook can associate the pages you visit with your Facebook account. By interacting with the social plugins (clicking on them, etc.), the information resulting from the interaction is transmitted to Facebook and stored there. You can prevent this by logging out of Facebook before visiting our website.
It is also possible to block Facebook social plugins generally. Extensions are available for the respective browser for this purpose (e.g. the Facebook Blocker), which you must install and activate for your respective browser.
Facebook’s privacy policy and further options for protecting your privacy can be accessed on Facebook (http://de-de.facebook.com/about/privacy/).
7. YouTube Plugin
This website uses plugins from YouTube. These services are provided by YouTube, LLC, Cherry Ave., United States (YouTube), represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (Google).
When the website is loaded in your browser, the code of the “YouTube″ button is requested directly from a YouTube/Google server by your browser and integrated into the “Rocka Nutrition” website displayed in your browser. We therefore have no influence on the scope of the data retrieved by YouTube/Google.
According to its own information, Google collects information about the page you viewed when clicking the YouTube button, i.e. the website address, as well as your IP address and other browser-related information. On March 1, 2012, Google standardized its privacy policies. The current privacy policy no longer contains any information on the use of the YouTube button.
If you are logged in to YouTube with your account, the information collected will be associated with your account/Google account. By interacting with the YouTube plugins (clicking on them, etc.), the information generated by the interaction is transmitted to YouTube/Google and stored there. You can prevent this by logging out of YouTube before visiting our website.
According to its own information, Google does not record your visits on the Internet or permanently store your browsing history, nor does it otherwise evaluate your visit to a page with a YouTube button. However, Google temporarily stores some data about your visit, normally for approximately two weeks, for system maintenance and troubleshooting purposes. However, this data is not structured according to individual profiles, usernames or URLs.
Further information on the purpose and scope of the collection, storage and processing of your data by YouTube/Google, as well as settings, can be found here: https://policies.google.com/privacy?hl=de&gl=de.
Please also inform yourself there, as the privacy policies of Google products are regularly updated and adapted due to expanded functionalities.
8. Instagram Plugin
This website uses plugins from Instagram. These services are provided by Instagram, LLC, 1601 Willow Rd. Menlo Park, CA 94025, United States.
When the website is loaded in your browser, the code of the Instagram plugin is requested directly from an Instagram server by your browser and integrated into the “Rocka Nutrition” website displayed in your browser. We therefore have no influence on the scope of the data retrieved by Instagram.
Further information on the purpose and scope of the collection, storage and processing of your data by Instagram, as well as settings, can be found here: https://help.instagram.com/519522125107875?helpref=page_content.
Please also inform yourself there, as the privacy policies for Instagram products are regularly updated and amended due to expanded functionalities.
9. Twitter Button
We offer you the option of posting offers, products, promotions, announcements, and similar content via Twitter. For this purpose, we use the service of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, and a correspondingly configured plugin.
The Tweet Button enables you to share our content via Twitter. The button displays the number of tweets associated with shared content.
When the website is loaded in your browser, the code of the Tweet Button is requested directly from a server operated by Twitter Inc. and integrated into the website displayed in your browser. We therefore have no influence on the scope of the data retrieved by Twitter Inc.
According to its own information, Twitter Inc. stores the transmitted message of the tweet and its metadata. In our assessment, this includes: the date and time of the tweet, the specific, if applicable shortened, Internet address on which the Tweet Button is located, and other technical data such as the IP address, browser type, and your operating system. Twitter Inc. does not state how long the information is stored. Further information from Twitter Inc. can be found here: https://twitter.com/privacy.
Please also inform yourself there, as the information provided by Twitter Inc. is regularly updated and amended due to expanded or changed functionalities.
10. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA. We anonymize the IP address (anonymi-zeIp(), so-called IP masking); therefore, your IP address is truncated by Google within the Member States of the European Union or in other States Parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. On behalf of the provider, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide the provider with other services related to website and Internet use. The IP address transmitted by your browser within the framework of Google Analytics is not merged by us with other data held by Google.
You can prevent cookies from being stored by selecting the appropriate setting in your browser software; however, please note that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as from processing this data, by downloading and installing the browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).
Further information about Google Analytics is provided here: https://support.google.com/analytics/answer/6004245?hl=de.
11. Use of Google AdWords
This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, Google's conversion tracking provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google's Google AdWords service to draw attention to our attractive offers on external websites with the help of advertising materials (so-called Google AdWords). In relation to the data from the advertising campaigns, we can determine how successful the individual advertising measures are. Our aim is to display advertising that is of interest to you, make our website more interesting for you, and achieve fair calculation of advertising costs.
The conversion tracking cookie is set when a user clicks on an advertisement served by Google. Cookies are small text files that are stored on your computer system. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the advertisement and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies therefore cannot be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to compile conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their advertisement and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.
You can find further information about Google's privacy policy at the following internet address: https://policies.google.com/privacy?gl=de.
12. Cookies
Cookies are small pieces of information that the website stores on your computer's hard drive, tablet, or smartphone. Please note that HTML5 introduced the Web Storage feature, which is comparable to cookies and which we therefore consider a cookie below.
Cookies contain information that the website uses to improve the efficiency of communication between you and your web browser. Cookies identify your computer or device, not you as a specific user.
We use session cookies, persistent cookies, session cookies for HTML5 sessionStorage and HTML5 localStorage, as well as HTML5 sessionStorage objects, which are temporary and are deleted after you close your internet browser. Persistent cookies are stored for a longer period and remain on your computer until they are deleted. Persistent cookies expire or delete themselves after a certain period, which is defined depending on the cookie, but are renewed each time you visit the website. HTML5 localStorage objects are permanent and remain on your computer until they are deleted.
You can prevent a cookie from being set by configuring your internet browser to delete all cookies when the browser window is closed. You can also delete the cookies stored on your computer at any time. Further information about cookies, including whether cookies are dangerous, can be found at the following link on the website of the Federal Office for Information Security.
Cookies are used for the following purposes:
Generating statistics: to measure website traffic, such as the number of website visitors, the domain from which visitors arrive, which pages they visit on the website, and the geographic areas in which visitors are located.
Monitoring website performance and your use of our website: to monitor website performance, our applications and infrastructure, and how you use our website.
Registration procedures and improving the functionality of our website: to optimize the user experience on the website, including a function that remembers your username and password when you revisit the website, as well as a function that remembers your browser and preferred settings (e.g. your preferred language).
We also use cookies to display relevant advertisements on the website, including interest-based advertisements that we believe may be of interest to you. We use third parties to provide these advertisements when you visit the website and other websites. These third parties may use cookies alone or in conjunction with web beacons and other tracking technologies to collect information about your use of our website and other websites.
Google AdWords Remarketing/Conversion Tracking
Our website uses the Google AdWords service. Google AdWords is an online advertising program provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use, on the one hand, the remarketing function within the Google AdWords service. The remarketing function enables us to present users of our website with interest-based advertisements on other websites within the Google Display Network (on Google itself, so-called "Google Ads", or on other websites). For this purpose, users' interactions on our website are analyzed, e.g. which offers the user was interested in, in order to display targeted advertising to users on other pages even after they have visited our website. For this purpose, Google stores a cookie in the browsers of users who visit certain Google services or websites in the Google Display Network. This cookie records these users' visits. The cookie serves to uniquely identify a web browser on a particular computer and not to identify an individual; no personal data is stored.
Furthermore, as part of our use of the Google AdWords service, we use so-called conversion tracking. When you click on an advertisement placed by Google, a cookie for conversion tracking is stored on your computer/device. This cookie expires after 30 days, does not contain any personal data and therefore does not serve to identify you personally. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking.
Opt-in: You can consent to Google's use of cookies for interest-based advertising here at the bottom of the page. Further information on Google AdWords Remarketing and Conversion Tracking, as well as Google's privacy policy, can be found at: http://www.google.com/privacy/ads/.
Facebook Website Custom Audience
Our website uses the "Website Custom Audience" retargeting technology of the social network Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"), which enables us to display relevant advertising and offers to our website visitors who have already shown an interest in our shop and our products and who are Facebook members, including on Facebook via the Facebook Ad network.
For this purpose, so-called Facebook retargeting pixels are integrated into our websites, enabling Facebook to record you as a visitor to our websites under a pseudonym and to use the data as the basis for our Facebook Ads on Facebook. No personal data is collected from or stored about you in this process, and you are therefore not identifiable to us. Facebook does not link the data collected via the retargeting pixel with the user data stored on Facebook relating to you. We would like to point out that the tracking procedure described above enables Facebook to identify a user across numerous websites.
Opt-in: You can consent to the use of Facebook Website Custom Audiences for the future at the bottom of this page. Further information on data protection at Facebook and the settings options available to you in this regard can be found at https://www.facebook.com/settings/?tab=ads and https://www.facebook.com/about/privacy/.
13. Use of ABlyft
ABlyft collects information about user behaviour to improve the user-friendliness of the website. No personally identifiable data is stored on the platform. Data is stored only in aggregated form. No user data (IDs, etc.) is stored and no data is transferred to third countries.
You can object to the use of ABlyft at any time by clicking the following link:
https://ruckanutrition.com/?ablyft_opt_out=true
ABlyft is a service provided by Conversion Expert GmbH, Zeppelinring 52c, 24146 Kiel, Germany.
14. Klar! Insights - Attribution
We use the services of Klar Insights GmbH, Marktstr. 18, 80802 Munich, Germany, a SaaS provider for business intelligence solutions for eCommerce companies. Klar Insights GmbH collects, processes and stores data (user and session IDs, email address, IP address, online identifiers (cookie ID, device ID)) on this website and its subpages for reach measurement and statistical analysis on our behalf. For this purpose, we have concluded a data processing agreement with Klar Insights GmbH. Personal data is collected on the legal basis of consent pursuant to Art. 6 para. 1 sentence 1 lit. a) GDPR. If consent is given by the user, the data to be processed is collected with reference to the user, taking into account § 25 para. 1 sentence 1 TDDDG. The following cookies are used for the aforementioned different types of data collection to ensure the respective type of data collection. september_id september_has_consent september_do_not_track (in the event of objection) **Cookie - Objection** To object to the use of Klar! Insights in general, please use this [Link](https://1610069215.rockanutrition.de/donottrack/me). This sets a cookie named „september_do_not_track“ from the domain „rockanutrition.de“. Please do not delete it, as otherwise it cannot be guaranteed that you will not be tracked by Klar. Information on data protection and data use by Klar can be found on the following website: [https://app.getklar.com/legal/data-protection](https://app.getklar.com/legal/data-protection)
15. Legal basis for processing
Article 6(1)(a) GDPR serves as the legal basis for our company’s processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations necessary for the delivery of goods or the provision of another service or performance, the processing is based on Article 6(1)(b) GDPR. The same applies to processing operations that are necessary for the implementation of pre-contractual measures, such as in cases involving inquiries about our products or services. If our company is subject to a legal obligation requiring the processing of personal data, such as for the fulfillment of tax obligations, the processing is based on Article 6(1)(c) GDPR. In rare cases, the processing of personal data may become necessary to protect the vital interests of the data subject or another natural person. In that case, the processing would be based on Article 6(1)(d) GDPR. Ultimately, processing operations could be based on Article 6(1)(f) GDPR. This legal basis applies to processing operations not covered by any of the aforementioned legal bases, where the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights, and freedoms of the data subject do not override that interest. Such processing operations are permitted in particular because they were specifically mentioned by the European legislator. In this regard, the legislator took the view that a legitimate interest could be assumed where the data subject is a customer of the controller (Recital 47, sentence 2, GDPR).
16. Legal obligation to disclose personal data to third parties
We hereby inform you that, in certain cases, we are legally obliged to disclose your personal data to third parties (e.g., in the context of criminal prosecution measures).
17. Your rights
We would like to briefly inform you about the data protection rights that you can exercise against us:
Right to information and access
You have the right to obtain information at any time about the personal data stored by us. Please send us an email at info@rockanutrition.de for this purpose.
Right to rectification
Rocka Sports GmbH may process only accurate data relating to you. If, for example, by exercising your right of access, you determine that a piece of data concerning you is or has become inaccurate, we are generally obliged to correct it without delay.
Right to erasure
If you wish to have your account deleted, send us an email at info@rockanutrition.de from the email address with which you registered with us. Please also provide us with your full name.
Right to object
Insofar as you have a statutory right to object to the data processing described in this privacy notice, we will inform you of this at the relevant point. At the relevant points, you will also have the opportunity to exercise your objection conveniently.
You generally have the right to object to the (further) processing of data where processing is based on the legal basis of “legitimate interest” or on consent.
Right to lodge a complaint with supervisory authorities
You have the right to lodge a complaint with a data protection authority. To do so, you can, for example, contact the data protection authority responsible for your place of residence or your federal state, or the data protection authority responsible for us. This is the Berlin Commissioner for Data Protection and Freedom of Information.
Data portability
You also have the right to receive the data that you have provided to us in a structured, commonly used and machine-readable format or, insofar as technically feasible, to request that the data be transmitted to a third party.
18. Further information on data protection at “Rocka Nutrition”
Your trust in the protection of your personal data when visiting our websites is very important to us. We are therefore available to answer your questions regarding the collection, storage and processing of your personal data at any time. If you have any questions that this privacy policy could not answer, you can contact us at any time at info@rockanutrition.de.
As of June 2026